RSS feedBit of a telco week so far. Firstly, my ISP calls me to say that my ADSL connection is finally up after my house move. Great! Although I already knew that a week ago, when I accidentally tripped over a power board and powered up my gateway machine.
Secondly, Telstra bills me for $59 for connecting my new phone line. Of course disconnecting the old one is free, which begs the question, how come their processes are so stuffed that it costs them $59 plus mark up to connect a line, but takes nothing to disconnect it? Whatever happened to penalising people for leaving a contract? Surely the same guy who pulled out my line at the exchange could simply plug it back in the new hole? This really shits me, either connection should also be free, or I should be charged for connection and disconnection!